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The following represent answers to questions commonly handled by our support staff, along with some tips and tricks that past and current customers have found useful. All the following material is contained within the knowledge base, as this is the central location for all support information pertaining to SecurExchange (and Power Tools).
Please note: These answers follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented as: Ctrl+Alt+Delete, which means that you should press and hold down the Control, Alt and Delete keys at the same time. Menu selections will be presented as: File | Open, which means you should open the File menu, and then make the Open selection.
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