|
Legacy Products
Nemx
Anti-Virus for MS Exchange/Outlook Client
Nemx Anti-Virus for MS Exchange/Outlook provides
a transparent virus protection envelope around Microsoft’s
Exchange Mail clients (Windows Messaging and Outlook). All
mail received via Exchange is scanned for file attachments
and then further scanned for the presence of possible viruses,
included Word Macro viruses. Nemx Anti-Virus for MS Exchange/Outlook
also prevents you from inadvertently sending a file attachment
containing a virus.
Looking for regular updates? We will email
them to you as soon as they are released.
Nemx Anti-Virus for MS Exchange/Outlook
- Fact Sheet
Nemx Anti-Virus
for MS Exchange/Outlook provides a transparent virus protection
envelope around Microsoft’s Exchange Mail clients (a.k.a
Windows Messaging and Outlook 97/98/2000). All mail received
via Exchange is scanned for file attachments and then further
scanned for the presence of possible viruses, included Word
Macro viruses. Nemx Anti-Virus for MS Exchange/Outlook also
prevents you from inadvertently sending a file attachment
containing a virus.
Support
is provided for Exchange/Outlook and its email connectors
running under Windows 95, Windows 98, Windows NT, and Windows
2000.
Nemx Anti-Virus products
detect and handle the recent W32/Cervivec, W32/MyLife, W32/BadTrans,
W32/Nimda, W32/Sircam. Make sure you have Virus Definitions
04703922 (Mar. 22) or later. Additional
information
Version
3.3 is here !
- Norman virus scanning
engine... highly
rated!
- Improved performance,
message scanning and auto updating
Download
the latest version Nemx Anti-Virus for MS Exchange/Outlook.
Have some questions or need
some help, write us at avinfo@nemx.com
General Features
Inbound
Mail
When a virus is detected
in an inbound message, the contents of the infected attachment(s)
may be deleted to prevent accidental activation of the attachment,
or may be moved to a special quarantined folder where the
appropriate actions may be taken. In addition, the originator
and all other recipients can be notified, via separate email
messages that the original message contains an infected
attachment thereby prevent a proliferation of the virus
to unprotected users.
Outbound
Mail
Virus protection is
also extended to outgoing mail created while under Exchange.
Mail that is determined to contain a virus will not be transmitted
and will be returned to the Inbox folder as Undeliverable
Mail. Mail containing clean attachments is marked as virus
free as it leaves Exchange providing a safe comfort level
for all recipients.
Subscription
Service
Through our subscription
service, you will always be dealing with the most comprehensive
virus protection available. As new viruses are discovered,
product updates will be emailed to you directly where they
can be transparently installed providing you with the latest
protection. Updates will occur approximately every 2 months
or on demand for major virus threats.
Network
Version
The network version
provides network and/or system administrators with an easy
and straightforward means of distributing and providing
virus updates to Nemx Anti-Virus for MS Exchange/Outlook.
In addition, administrators can receive alerts when viruses
are detected on users machines.
Requirements:
- Windows 95, Windows
98, Windows NT, Windows 2000
- Exchange client.
(a.k.a. Windows Messaging, Inbox)
- Outlook 97, 98
, 2000
(Note: Outlook
'98 must be configured to operate in Workgroups or Corporate
mode. Outlook '98 Internet Mode Only (IMO) and Outlook Express
are not supported.)
Nemx
Anti-Virus for WorkGroups Mail
Nemx Anti-Virus for Workgroups
Mail provides a network aware virus protection infrastructure
around Microsoft’s Workgroup Mail Post Office, which comes
free with WinNT 4.0 and Win95. All mail received is scanned
for file attachments and then further scanned for the presence
of possible viruses, included Word Macro viruses. Nemx Anti-Virus
for Workgroups Mail provides a centralized mechanism for
managing client configurations, virus pattern updates, and
virus notifications.
Nemx
Anti-Virus for Workgroups Mail - Fact Sheet
Nemx Anti-Virus
for Workgroups Mail provides a network aware virus protection
infrastructure around Microsoft’s Workgroup Mail Post Office,
which comes free with WinNT 4.0 and Win95, Microsoft Mail
Post Offices, or any localized mail environment including
SMTP/POP3 protocols. All mail received is scanned for file
attachments and then further scanned for the presence of
possible viruses, included Word Macro viruses. Nemx Anti-Virus
for Workgroups Mail provides a centralized mechanism for
managing client configurations, virus pattern updates, and
virus notifications.
Support is provided
for Exchange (aka Windows Messaging, Outlook, and Inbox)
and its email connectors running under Windows 95, Windows
98, and Windows NT.
General
Features
Inbound
Mail
When a virus is detected
in an inbound message, the contents of the infected attachment(s)
may be deleted to prevent accidental activation of the attachment,
or may be moved to a special quarantined folder where the
appropriate actions may be taken. In addition, the originator
and all other recipients can be notified, via separate email
messages that the original message contains an infected
attachment thereby prevent a proliferation of the virus
to unprotected users.
Outbound
Mail
Virus protection is also
extended to outgoing mail created while under Exchange.
Mail that is determined to contain a virus will not be transmitted
and will be returned to the Inbox folder as Undeliverable
Mail. Mail containing clean attachments is marked as virus
free as it leaves Exchange providing a safe comfort level
for all recipients.
Subscription
Service
Through our subscription
service, you will always be dealing with the most comprehensive
virus protection available. As new viruses are discovered,
product updates will be emailed to you directly where they
can be transparently installed providing you with the latest
protection. Updates will occur approximately every 2 months
or on demand for major virus threats.
Network
Administrator
The network version provides
network and/or system administrators with an easy and straightforward
means of distributing and providing virus updates to members
of the workgroup. Installation criteria and program options
can be defined and packaged from a central location ensuring
uniform installation and operation of user workstations.
In addition, administrators can receive alerts when viruses
are detected on users machines.
Requirements:
- Windows 95, Window
98 or Windows NT 3.5 or greater
- Exchange client
(aka. Windows Messaging, Outlook, or Inbox)
- Outlook 97, 98
, 2000
(Note: Outlook '98 must
be configured to operate in Workgroups or Corporate mode.
Outlook '98 Internet Mode Only (IMO) and Outlook Express
are not supported.)
Nemx Messenger
What is the
Nemx Messenger series of products?
The Messenger
series of products for Exchange (a.k.a. Windows Messaging
and Outlook) and MS Mail provides individuals with mail
and news services commonly found within the Internet or
corporate network through the familiar graphical interface
of Microsoft's Mail clients (Exchange and MSMail). All user
interaction to these network facilities are performed within
the mail client in the same fashion that local mail is processed.
In other words sending and receiving mail or news to the
network is identical to sending and receiving a message
locally. No special encoding of recipient names is required
and all received mail is properly tagged for easy replying.
Attachments may be added for mail forwarded to the network
and any attachments received from the network are contained
within the body of the received message as an icon.
Office Messenger
The Office mode
is a cost effective Internet Email connectivity solution
for Exchange (aka Inbox, Windows Messaging, and Outlook)
and Microsoft Mail based networks. Combined with the standard
Workgroups Postoffice (which comes free with Windows, Win95
and Windows NT) or the full blown Mail Server, Nemx's Office
Messenger provides your internal mail users with a seamless
Internet Email solution. Find out how you can put Nemx's
Office Messenger
to work for you.
Personal
Messenger
The Personal mode
provides the individual user with Internet Email connectivity
using the familiar Microsoft Mail or Exchange interface.
Now you can view your internet mail with your local mail,
all from one application. Find out how you can connect to
Internet Email today with Nemx's
Personal Messenger. {link
to PersonalMessanger_FSH.doc}
Internet
News
Internet News for Nemx
Messenger provides users of Nemx
Messenger{link
to OfficelMessanger_FSH.doc}
access to an Internet News server (USENET). Mail users can
subscribe to discussions on various subjects, receive news
articles, post responses and create news articles through
either the Office or Personal versions. Find out how to
connect to Internet News services today with Nemx Software
Corporation's Internet
News {link
to InternetNews_Messanger_FSH.doc}
option.
Internet
Remote
Internet Remote for MS
Mail acts as a POP3 server, enabling mail programs like
Eudora or Nemx's Personal Messenger access to local MS Mail
or Exchange mailboxes. For Personal Messenger users, this
lets them manage all mail from within a single mail client
whether they are in the office or on the road. Internet
remote is only available with Office Messenger.
Nemx Messenger
- FAQ
What
do we support?
|
Client Side
|
Server Side
|
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MSMail 3.0 to 3.2
|
Workgroups Post Office
|
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Microsoft Exchange for NT/95
Note: We do not support the 16 bit Exchange client
for Win 3.11
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Mail Server 3.2 and 3.5
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Microsoft Outlook 97/98 for
NT/95
Note: Outlook 98 must be installed into either Workgroups
or Corporate mode.
|
Exchange Server 4.2, 5.0 and
5.5
|
|
Windows Messaging
|
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Installation
This is a step-by-step
document about how to install Nemx Messenger.
Errors
Client
Specific Errors {Check
page down: Nemx Messenger (Client) - Frequently Asked
Questions}
Server
Specific Errors {Check
page down Nemx Messenger (Server) - Frequently Asked
Questions}
General
Errors {Check
page down Nemx Messenger - General Errors}
Other helpful debugging
tools
- Error
Logs
- Winsock
Error Messages
link to http://www.sockets.com/err_lst1.htm#ErrorDescriptionList
- MAPI
Error Messages (e.g. 000000xx)
- MAPIX
Error Messages (e.g. 800xxxxx)
Installation
Download the latest version
of Nemx Messenger here. Nemx
Messenger {link
to NemxMessenger_Product_Download_info.doc}
Run the executable to start
the installation process
Once the installation is
finished, you have the option of running the configuration
wizard. This is recommended for easy setup.
Using the Configuration Wizard
You first have the choice
of either Office or Personal Mode. Both installations are
basically identical.
Office Mode
Select TCP/IP
Connection
Choose your type
of connection whether it be a Dedicated Line,
Dial up, or ISDN
If you choose Dedicated
Line then
Go to the domain
{anchor*}
section below
If you choose Dial-Up
Connection
Choosing Dial-up
Networking will ask you how your dial up connection
will be made. If you are using either Dial-up
Networking from Windows 95 or Remote Access
in Windows NT, then select that option; otherwise
select the third party dialer.
The following
screen allows you to tell the server how often
to log on and check for new mail as well as
an option to send mail as soon as it is sent
from the sender as opposed to waiting until
the server logs on to send it.
If you choose
the ISDN Router Option
This option
allows you to tell the server how often
to log on and check for new mail as well
as an option to send mail as soon as it
is sent from the sender as opposed to waiting
until the server logs on to send it.
* Domains
The main domain
name is used to determine whether incoming mail
is coming to the correct address as well as
for determining the correct reply address for
any mail going to the Internet.
The alternate
domain names are used for other domains from
which you wish to accept mail. For example if
you also have personal accounts set up at other
Internet Service Providers, then putting their
domain name here will accept mail with that
domain name and then forward it to the appropriate
friendly name.
Select Mail Retrieval
Methods
Choose SMTP if
you have a Dedicated Connection, as this will
allow mail to flow into the Internet Server
at any time
Choose POP if
you want the mail to remain at the Internet
Service Provider until the Internet Server makes
a connection and starts the download process.
Internet Host
Names
You need a SMTP
server to forward the mail to the Internet.
Enter the host name or its IP address into the
box.
You need a NNTP
server to post and read news articles. Enter
a host name or its IP address in the box.
***Create Gateway
Mail Id
If you don’t have
a profile created called inetgw, then select
the radio button with the caption "The new user
will be created later." Here
{Anchor
**} is
how you create the profile. Otherwise, select
the other selection.
Configuration
Completed
This part of
the installation is now completed.
POP Account Information
[Comes up if user already created]
This allows you
to add account information.
The Add Button
brings up a window to add a new POP account.
Server Name:
The name of the POP server to be accessed
Account Name:
The User ID of the account
Account Password:
The Password for the User ID above
Direct Mail to:
Local MS
Mail Mailbox - is used in Personal Mode
MS Mail User
– The downloaded mail is directed to the
mailbox of the MS Mail name that you specify
in the Friendly Name Box below. This name
can be prefixed by Inet:xxx@abc.com, Folder:foldername,
Shared:sharedfoldername
MS Mail user
based on mail header – This inspects the
mail header for intended recipients by comparing
the mail address to the available friendly
names in the User Aliases section of the
Office Options.
Press OK
when all active fields are filled. You can
then verify all the names to make sure they
work by pressing the Verify button
The Delete Button
deletes the selected Account Information
The Edit Button
edits the selected Account Information
Local Name Associations
The Local Name
Association window appears after restarting
your computer. The first thing to do is to hit
the Add Name button to add a user. You can direct
messages to Local Mail, Shared Folder, or a
Personal Folder. You enter the User’s Name into
the box (e.g. John Q. Smith)
Afterwards, you
can add an Association for example (jqsmith.)
You can add many different associations to the
name.
Once you have
added all the users and their associations,
push the verify button to make sure all entries
can be resolved.
Once the verification
process is complete and all entries are resolved,
you then push the OK button.
Dialer Options
This gives you
the choice of what sort of Dialer you wish to
use. You were able to select this in the installation
process, however this option in the Config Menu,
allows you to change this afterwards.
You can choose
to use the following
Winsock dialer
if in WfW, Win95, WinNT
Dialup Networking
(DUN) in Win95
Remote Access
(RAS) in WinNT
The pull down
menu gets its Names from the dialup networking
section in Win 95 or remote access section in
WinNT
To do this, double
click on the My Computer Icon and then open
the Dial-Up Networking folder. Then double click
the Make New Connection Icon and follow the
instructions.
Idle Condition:
This tells the server what to do if the connection
is idle for a specified period.
Sessions: This
allows all the mail and news sessions to be
compiled concurrently instead of being completed
one after the other.
The Schedule
button allows you to specify when the mail and
news will be retrieved during the day. It uses
a twenty four-hour clock to do this. You can
add, delete, and edit the access times for weekdays
as well as weekends.
This should complete the
installation process for Office Mode.
Personal Mode
The Personal Mode
installation is the same as the office mode installation
except that you won’t be able to retrieve mail using
SMTP and that you can only direct mail to a local
MS Mail Mailbox.
** NOTE: To create the profile
complete the following steps.
- Open up the Control
Panel
- Select Mail and Fax
- Click on the Show
Profiles button
- Click on the Add
button
- Choose the appropriate
Mail Post Office Server and deselect the others
- Enter the profile
name "inetgw" without the quotation marks.
- Click on Finish and
the profile should be created.
- In the pull down
menu below the profile listings, select inetgw as the
profile to start Microsoft Windows Messaging.
- Then close the Mail
and Fax.
Installation of
Client Support:
Once this has been completed,
you must distribute the client support from the Server.
This is done by using the
Config | Distribute Client Support Menu option. This will
send a message to the clients which will then enable them
to send mail across the internet. Once the mail arrives
at the client, they must run the executable in the message.
This is done by clicking on the icon in the message. This
will install the client side of the application. It will
try to close down all mail applications. However, if it
can't you should do it manually. You should also close down
Microsoft Word 97 as it automatically logs on to the mail
system. If it still can not complete its task, you can do
a Ctrl-Alt-Delete and kill all tasks which are using the
mail applications. The program should then be able to proceed
with its installation. If for some reason, it can not, then
you can do the following Manual Installation.
Manual Installation
of Client Support
MS Mail Windows
users:
Copy INETSPL.EXE, INETMSM.DLL,
INETMSN.DLL, INETRMT.EXE, and INETMSR.DLL to the Windows
directory of the client machine or to a shared directory
which everyone has access. Once copied, each user must run
INETSPL.EXE once to perform the initial configuration of
the Internet Spooler.
MS Mail NT users:
Copy INTSPL32.EXE, INTMSM32.DLL,
and INTMSN32.DLL to the WinNT/System32 directory of the
client machine or to a shared directory which everyone has
access to. Once copied, each user must run INTSPL32.EXE
once to perform the initial configuration of the Internet
Spooler.
Exchange Win95/NT
users:
Copy NASXPL32.DLL, NASXPL.INF,
and MERGEINI.EXE to the Windows\System (Win95), WinNT\System32
(NT 4.0) directory of the client machine or to a shared
directory which everyone has access to. Once copied, each
user must run MERGEINI NASXPL.INF -m -q once (locally or
from a networked drive) to perform the initial configuration
of the Exchange System. After this step, an Exchange profile
can be modified to include the "netApp Systems Internet
Series" service. Exchange Profile management is performed
in the "Mail and Fax"(Win 95) or "Mail"(WinNT/95) Control
Panel applet.
Nemx Messenger (Client) - Frequently
Asked Questions
Table of Contents
- Incoming
mail has Inet Gateway as name instead of the name of the
originator.
- Getting
an error when installing Nemx Messenger Client
- Can't
locate configuration message when running the client installer
- Errors
when opening Exchange/Outlook/Windows Messaging
- Getting
an error message saying "MAPI Spooler has exited unexpectedly"
- Sending
mail messages to Personal Groups under MS Mail
1. Incoming mail has Inet Gateway
as name instead of the name of the actual originator.
Why does "Inet gateway" show
up on the from: line instead of the name of the originator.
What do I need to do to install the spooler on a machine
running Exchange or to check that it has been installed?
You need your email administrator
to send you the client configuration utility. Once you receive
this in your inbox folder, open the message, double-click
on the INETCINS.EXE icon. This can not be forwarded from
another user, it has to come from the server.
Back
to Top
2. Getting an error when
installing Nemx Messenger Client
The Status Window is displaying:
There are still mail
applications active
Manually close all
mail applications and
Select Yes to continue
waiting, or No to cancel the installation
Depending on which services
that you are running in the exchange client, it may take
more than thirty seconds to close down. Try hitting the
"Yes" button to continue. The mail spooler is most likely
still running. Office 97’s version of Word, automatically
logs in to the mail system, so this application might also
cause this problem. You can close down applications manually
by hitting Ctrl-Alt-Delete in both Win95 and WinNT and in
WinNT choosing the Task Manager, followed by the Processes
Tab. If MAPISP32.EXE is still running, then terminate applications
running until it is no longer there. If after terminating
all applications except the install, MAPISP32.EXE is still
running, you should do a manual
install .
Back
to Top
3. Can't locate configuration
message when running the client installer.
Did you send the configuration
message from the server, or did you either forward it or
copy it from another user. The configuration message has
to be sent to the individual users from the server.
Back
to Top
4. Errors when opening
Exchange/Outlook/Windows Messaging
You are getting the following
error:
3.0 Inet; Checkout for Remote;
Mode 6; Inetmsr.dll.
This also appears each time
a menu item is selected.
This problem is easily fixable
by deleting the msmail.ini file which is in your windows
directory.
Back
to Top
5. Getting an error message
saying "MAPI Spooler has exited unexpectedly"
This error message is caused
by a badly formatted message arriving at the client.
This causes Exchange Clients to crash. If you are
getting this error, then you will need to upgrade you current
version of our software to at least version 3.0.13.
Once you have this or a later version of our software installed,
you should redistribute the client message to the client
receiving the error message. In the case that you
are having problems with the Automatic installation, you
can either do the manual
client installation
or copy the new version of the NASXPL32.DLL file from the
Inet\Spooler directory to either the Windows\System directory
(if using Windows 95) or the WinNT\System32 directory (if
using NT 4.)
Back
to Top
6. Sending mail messages
to Personal Groups under MS Mail
When sending a piece
of mail to a Personal Group using MS Mail, there will
be a slight problem. The mail message will be
returned as MS Mail can't recognize the Internet addresses.
Hitting resend on the returned message should send out
the message normally however.
Back
to Top
Nemx Messenger
(Server) - Frequently Asked Questions
Table of Contents
- Get the message "The evaluation
code is invalid" or "The evaluation code has expired"
- On starting and running
the Server program, get the following messages.
- Mail System
(MAPIX) Logon failed (rc = 80040111), will retry in 1
minute
- Mail System
(MAPIX) Logon failed (rc = 80040605), will retry in 1
minute
- Windows
95 locks up after hanging up the modem
- Messages
are getting stuck in the Outbox of Exchange
- MAPI spooler
not found
- Undeliverable
Mail, no local users. Messages are being delivered to
the administrator.
- Return
Address for a particular user is incorrect.
- Unresolved/Ambiguous
name in the Status Window
- The Dialup Networking does not
see all my dial up connections.
- Losing connection to post office
when connecting with Win95 DUN
- Command Excution before, during,
and after dialup
- Unable to Process Inbox Message(Invalid
Gateway Request)
- User Messages are being deleted
on the server where Messenger is running
- Unable to send mail to local user
(rc = 13) Message left in Inbox
- System Administrator Message left
in Inbox
- Unable to send Internet mail, while
receiving is Okay
- TM_Serve using huge amounts of
CPU Time
- "Runtime error 202 at xxxx:xxxx"
- MAPIX Logon failure (rc=80040154)
1. Get the message "The
evaluation code is invalid" or "The evaluation code has
expired"
The product has detected
an improperly installed evaluation copy.
Give us a call or email us
and we can give you an updated to codeword to continue your
testing with.
Back
to Top
2. On starting and running
the Server program, get the following messages in the Status
Window.
POP Server Connection
failed (listen failure)
Winsock Communication
failure, error = 91
The error 91 is failure to
connect with the dialup networking component within 6 attempts.
If you are continually getting
this error, then try manually starting the dialup access
to see if you can connect without any user intervention.
If you are getting prompts, then this will be the reason
for the error.
SMTP Gateway Interface
(inbound) failed listen Failure
Winsock Communication
failure, error = -10048
The 10048 error is due to
another application listening to port 25, the SMTP port.
This could be another application or ourselves from a previous
session that abnormally terminated. If you are not using
the SMTP channel, you can disable this via the services
dialog, which is accessible from the Config | Office mode
dialog
POP Server (inbound)
failed listen Failure
Winsock Communication
Failure, error=-10048
This 10048 error is due to
another application listening to port 110, the POP port
used in the remote option. Again, this is probably due to
some other application listening to the same port or ourselves
if we abnormally terminated the last time. You can disable
this in the Config | Office Mode | Services dialog box.
Back
to Top
3. Mail System (MAPIX)
Logon failed (rc = 80040111), will retry in 1 minute.
----------------------------------------------------------------------------------------------------------
Features enabled
= Personal, Office, News
Licensed for 5 users
Expiration date not
set, product will not expire
Version 3.0.7
Copyright© 1994-1997
Nemx Software Corporation
Office mode enabled,
4/23/97 14:31:06
Mail System (MAPIX)
Logon failed (rc = 80040111), will retry in 1 minute
----------------------------------------------------------------------------------------------------------
There are three possibilities
here:
- There is no exchange
profile defined for our gateway.. To do this open up
the control panel | Mail and Fax, and then push the
Show profiles button. If the InetGW profile does not
show then Add a new profile with that name. To add a
new profile in MSMail or Exchange Server, do the following:
- Select the type
of service to be used. Then hit the Next button.
- Give the profile
the name InetGW. Then hit the Next button.
- Give the path name
to your post office on the server. Then hit the Next
button.
- Select your name
from the list available, if your name is not there,
get your administrator to add yours. Then hit the
Next button.
- Type in your password.
Then hit the Next button.
- Select your personal
address book. It is recommended to change the name
from mailbox.pab to something unique like Inetgw.pab.
Then hit the Next button.
- Select your personal
folders. It is recommended to change the name from
mailbox.pst to something unique like Inetgw.pst. Then
hit the Next button.
- If you want to
start Exchange when you boot up, select "Add Exchange
to the Startup group" otherwise, select "Do not add
Exchange to the Startup group." Then hit the Next
button.
- You are now done,
then hit the Finish button
- There is a problem
with the InetGW login. First, go into the Control Panel
| Mail and Fax | Show profiles and set the default profile
to Inetgw. Then try logging into exchange using the
InetGW profile. You should be able to get in with no
prompts. If you do have prompts, you will have to update/modify
the profile to correct the errors.
- The password in the
Config | Office Mode of the Internet Server may be incorrect.
Back
to Top
4. Mail System (MAPIX)
Logon failed (rc = 80040605), will retry in 1 minute
This is a major problem.
This error occurs because the Mail API can not be initialized.
If you are getting this error, delete the profiles in the
Control Panel | Mail or Mail & Fax | Show Profiles icon.
Then uninstall Microsoft Exchange. Reinstall it and add
the profiles back in.
5. Windows 95 locks up
after hanging up the modem
There is a known intermittent
problem with Microsoft's Win95 where Win95 hangs while disconnecting
from an ISP when using the Dial-up Networking.
There are 2 possible workarounds,
provided that you don’t also use your PC on a LAN using
Netbios over TCP/IP.
Preferred:
1) In Control Panel, Network
TCP/IP, Properties, WINS Config
- disable WINS Resolution.
If the above does not help
try:
2) Rename file C:\WINDOWS\SYSTEM\VNBT.386
to something else e.g. OLD_VNBT.386)
You should restart Win95
after applying either change to make sure it takes effect.
Back
to Top
6. Messages are getting
stuck in the Outbox of Exchange
There are two possibilities:
either Inet GW is not defined or it is ambiguous (defined
more than once.)
The way to check which it
is; is to do the following:
- create a new piece
of mail, sending it to the Inet GW user. (Type in the
name on the TO: line.)
- hit the check names
button.
If it is unresolved, you
have to go and create the Inet GW user in the post office
address book.
If it is ambiguous, check
all the address books for multiple entries of the Inet GW
user. If you find multiple entries, you should delete the
entries out of all the address books except the main post
office list.
Back
to Top
7. MAPI spooler not found
When exchange starts up,
you get an error dialog coming up stating "MAPI spooler
not found."
The problem here is that
MSMail was install at one time on this machine, but remnants
are still around, causing the Nemx Spooler to look for it.
This is a registry problem.
It can be resolved by running the regedit program supplied
with Windows 95 and Windows NT.
Get into the registry
... HKEY_CURRENT_USER and then into the following directory:
/software/microsoft/msmail Deleting this entire key
will remove MSMail from the configuration correcting
the problem.
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8. Undeliverable Mail,
no local users. Messages are being delivered to the administrator.
The problem here is that
the addresses in the message do not contain either the main
domain name or any of the alternates. This usually occurs
when somebody is subscribed to a mailing list.
The first thing to check
is that your domains and any alternate domains are spelt
correctly.
If this is not the case,
then the solution to this problem is to add a couple of
lines into the TCPMDLW.INI file which is in your main windows
directory.
The mailing list is a slight
problem since it comes in and is to be delivered to many
people who are not at the site. This problem can be overcome
by changing the TCPMDLW.INI file.If you are getting undeliverable
mail no local users, then This is how you would alter it:
- First off, look in
the TO: or CC: or FROM: field for the person that it
is supposed to be going to.
- In the INI file,
add a mailing list section like the following:
[Mailing Lists]
mailing list identifier = list of MS Mail friendly names
separated by semicolons.
An example is the following
header.
Received: from PEACH.EASE.LSOFT.COM
by PEACH.EASE.LSOFT.COM (LISTSERV-TCP/IP release 1.8c)
with spool id 36136165 for MAPI-L@PEACH.EASE.LSOFT.COM;
Thu, 1 May 1997 16:45:22 -0400
Received: from abc.com
([207.30.181.35]) by gcsnt.abc.com (1.0.242) for
mapi-l@peach.ease.lsoft.com;
1 May 1997 16:41:03 +0100
MIME-Version: 1.0
Message-ID: <nV875db6.rsp-0e6f40a4@abc.com>
Date: Thu, 1 May 1997
16:41:03 +0100
Reply-To: MAPI Developers
Forum <MAPI-L@PEACH.EASE.LSOFT.COM >
To: MAPI Developers Forum
<MAPI-L@PEACH.EASE.LSOFT.COM >
The Mail List Identifier
is in this case can be either the Internet name, MAPI-L@PEACH.EASE.LSOFT.COM,
the Friendly Name MAPI Developers Forum, or both as seen
in the To: field above. Therefore, the code in the TCPMDLW.INI
file would look like this.
[Mailing Lists]
MAPI Developers Forum <MAPI-L@PEACH.EASE.LSOFT.COM
> = jsmith; fjones; etc...
or
MAPI Developers Forum = jsmith;
fjones; etc...
or
MAPI-L@PEACH.EASE.LSOFT.COM
= jsmith;fjones; etc...
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9. Return Address for
a particular user is incorrect.
This is caused by the friendly
name in the user aliases being different from the name in
the post office. This can be corrected by making sure that
the two names in the post office list and the User Aliases
match exactly. If they don't, we guess at the email address
by combining the first name in the user aliases and the
domain name.
If you want a different return
address for a specific user than what we normally generate,
you can do this by adding the following to the TCPMDLW.INI
file which is in the main Windows directory.
[Return Addresses]
user1=user@newaddress.net
user2=xxxx@abc.net
...
If you have multiple post
offices and you wish to have a different domain name based
on the post office, this can be done by adding the following
to the TCPMDLW.INI file which is in the main Windows directory
[MS Post Offices]
Nemx/Corporat=xxx.net
Nemx/Develop=yyy.net
This is of the form Network/Post
Office Name = Domain Name
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10. Unresolved/Ambiguous
name in the Status Window
In the status window, it
will also tell you if the error is in the user aliases or
in the POP account definitions. To correct this problem,
you would go to the Config | Office Mode, and then to either
the User Aliases or POP account dialog box.
Hit the Verify button once
this is done to determine if the names are Unresolved or
Ambiguous.
1) Unresolved: you would
correct the spelling there.
2) Ambiguous: This error
occurs when there are multiple names which resolve to different
addresses. To correct this error, you would make the names
unique.
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11. The Dialup Networking does not
see all my dial up connections.
This is due to a limitation
with Dialup Networking. For some reason, it won't let us
see any connections greater than 20 characters. The solution
to this is simply to shorten the name of the connection.
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12. Losing connection
to post office when connecting with Win95 DUN
If your post office is on
a Netware server, when DUN is launched, there is a dialogue
box that pops up stating the the Netware connection will
be temporarily disabled while modem dials; This is ok since
the DUN is successful. However, automatic dialup to retrieve
email (unattended) is required; user does not want to click
ok everytime dialogue box comes up.
Go into the ServerTypes tab
in the DUN connection and uncheck the Logon to Network option.
Also, uncheck the NetBEUI and IPX/SPX options in the same
dialog.
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13. Command Excution before, during,
and after dialup
The Internet Server can be
configured to launch command strings at various points in
its operation,
namely start-up, termination, connecting to the Winsock,
idle detection, and SMTP ready to accept
mail. The facility is primarily intended to setup and disconnect
dial connections, however it is not
limited to only those functions.
To configure a command, edit the TCPMDLW.INI file found
in your windows directory and add any of
the following lines to the [Server] section.
ConnectCmd = command string
IdleCmd = command string
StartCmd = command string
StopCmd = command string
SMTPINCmd = command string
For example:
ConnectCmd = RASDIAL myconnection
IdleCmd = RASDIAL myconnection /disconnect
SMTPINCmd = finger user provider.com
This would invoke NT's RAS
dialup facility to connect to your service provider when
the Internet Server
is about to go on-line and would then instruct RAS to break
the connection once the Internet Server
has detected it is idle.
This example is for illustration purposes only. To use RAS,
the Dialer Setup dialog would be the
method to activate RAS.
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14. Unable to process Inbox Message
(Invalid Gateway Request)
This error is someone sending
mail directly to the Inet GW user or caused by corruption
of the header of the message. There are a couple of things
that can be done.
- There is a problem
with the connection to the post office. As such the mail
being sent to the local users is being returned to Inet
GW. Send a regular message to a local user and await the
response back from your "System Administrator." Inspect
the message and determine the cause of the error.
- Log into MS Mail using
the Inet GW user or into Exchange using the Inet GW profile.
Check the Inbox for messages. If you find messages in
here, then move them all to another folder, and bring
them back into the Inbox one by one until the offending
message has been found. It will usually be the first one
in the list. Either delete the offending message, or forward
it back to the sender saying that you had problems with
the header of the message
- Go into the Config |
Office Mode dialog. What is the name of the local administrator?
If it is Inet GW, then change this to another user who
can forward all the mail to other users manually.
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15. User messages are being deleted
on the Server where Messenger is running
If you are using Exchange (which
is now standard with NT/95), then the Exchange profiles
are probably sharing the same post office and address books.
- Go into the Control
Panel, then hit either the Mail or Mail and Fax Icon
- Hit the show profiles
button. Select the Inet GW profile (if this is one of
the mailboxes with the problem, otherwise choose the one
with the problem), and hit the properties button
- Select Personal Folders
and hit the Properties Button. Make sure that the file
name in the Path edit box is unique. Then Hit the OK Button
- Select Personal Address
Book and hit the Properties Button. Make sure that the
file name in the Path edit box is unique. Then Hit the
OK Button
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16. Unable to send mail to local
user (rc = 13) Message left in inbox
This error is caused by an
attachment which is too big or has been lost.
- Check the amount of
Hard Drive space available on both the post office machine
and the local user machine
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