Legacy Products

Nemx Anti-Virus for MS Exchange/Outlook Client

Nemx Anti-Virus for MS Exchange/Outlook provides a transparent virus protection envelope around Microsoft’s Exchange Mail clients (Windows Messaging and Outlook). All mail received via Exchange is scanned for file attachments and then further scanned for the presence of possible viruses, included Word Macro viruses. Nemx Anti-Virus for MS Exchange/Outlook also prevents you from inadvertently sending a file attachment containing a virus.

Looking for regular updates? We will email them to you as soon as they are released.

Nemx Anti-Virus for MS Exchange/Outlook - Fact Sheet

Nemx Anti-Virus for MS Exchange/Outlook provides a transparent virus protection envelope around Microsoft’s Exchange Mail clients (a.k.a Windows Messaging and Outlook 97/98/2000). All mail received via Exchange is scanned for file attachments and then further scanned for the presence of possible viruses, included Word Macro viruses. Nemx Anti-Virus for MS Exchange/Outlook also prevents you from inadvertently sending a file attachment containing a virus.

Support is provided for Exchange/Outlook and its email connectors running under Windows 95, Windows 98, Windows NT, and Windows 2000.  

Nemx Anti-Virus products detect and handle the recent W32/Cervivec, W32/MyLife, W32/BadTrans, W32/Nimda, W32/Sircam.  Make sure you have Virus Definitions  04703922 (Mar. 22) or later.  Additional information

Version 3.3 is here !

1. Norman virus scanning engine... highly rated!
2. Improved performance, message scanning and auto updating

Download the latest version Nemx Anti-Virus for MS Exchange/Outlook.

Have some questions or need some help, write us at avinfo@nemx.com

General Features

Inbound Mail

When a virus is detected in an inbound message, the contents of the infected attachment(s) may be deleted to prevent accidental activation of the attachment, or may be moved to a special quarantined folder where the appropriate actions may be taken. In addition, the originator and all other recipients can be notified, via separate email messages that the original message contains an infected attachment thereby prevent a proliferation of the virus to unprotected users.

Outbound Mail

Virus protection is also extended to outgoing mail created while under Exchange. Mail that is determined to contain a virus will not be transmitted and will be returned to the Inbox folder as Undeliverable Mail. Mail containing clean attachments is marked as virus free as it leaves Exchange providing a safe comfort level for all recipients.

Subscription Service

Through our subscription service, you will always be dealing with the most comprehensive virus protection available. As new viruses are discovered, product updates will be emailed to you directly where they can be transparently installed providing you with the latest protection. Updates will occur approximately every 2 months or on demand for major virus threats.

Network Version

The network version provides network and/or system administrators with an easy and straightforward means of distributing and providing virus updates to Nemx Anti-Virus for MS Exchange/Outlook. In addition, administrators can receive alerts when viruses are detected on users machines.

Requirements:

1. Windows 95, Windows 98, Windows NT,  Windows 2000
2. Exchange client. (a.k.a. Windows Messaging, Inbox)
3. Outlook 97, 98 , 2000

(Note: Outlook '98 must be configured to operate in Workgroups or Corporate mode. Outlook '98 Internet Mode Only (IMO) and Outlook Express are not supported.)

Nemx Anti-Virus for WorkGroups Mail

Nemx Anti-Virus for Workgroups Mail provides a network aware virus protection infrastructure around Microsoft’s Workgroup Mail Post Office, which comes free with WinNT 4.0 and Win95. All mail received is scanned for file attachments and then further scanned for the presence of possible viruses, included Word Macro viruses. Nemx Anti-Virus for Workgroups Mail provides a centralized mechanism for managing client configurations, virus pattern updates, and virus notifications.

Nemx Anti-Virus for Workgroups Mail - Fact Sheet

Nemx Anti-Virus for Workgroups Mail provides a network aware virus protection infrastructure around Microsoft’s Workgroup Mail Post Office, which comes free with WinNT 4.0 and Win95, Microsoft Mail Post Offices, or any localized mail environment including SMTP/POP3 protocols. All mail received is scanned for file attachments and then further scanned for the presence of possible viruses, included Word Macro viruses. Nemx Anti-Virus for Workgroups Mail provides a centralized mechanism for managing client configurations, virus pattern updates, and virus notifications.

Support is provided for Exchange (aka Windows Messaging, Outlook, and Inbox) and its email connectors running under Windows 95, Windows 98, and Windows NT.

General Features

Inbound Mail

When a virus is detected in an inbound message, the contents of the infected attachment(s) may be deleted to prevent accidental activation of the attachment, or may be moved to a special quarantined folder where the appropriate actions may be taken. In addition, the originator and all other recipients can be notified, via separate email messages that the original message contains an infected attachment thereby prevent a proliferation of the virus to unprotected users.

Outbound Mail

Virus protection is also extended to outgoing mail created while under Exchange. Mail that is determined to contain a virus will not be transmitted and will be returned to the Inbox folder as Undeliverable Mail. Mail containing clean attachments is marked as virus free as it leaves Exchange providing a safe comfort level for all recipients.

Subscription Service

Through our subscription service, you will always be dealing with the most comprehensive virus protection available. As new viruses are discovered, product updates will be emailed to you directly where they can be transparently installed providing you with the latest protection. Updates will occur approximately every 2 months or on demand for major virus threats.

Network Administrator

The network version provides network and/or system administrators with an easy and straightforward means of distributing and providing virus updates to members of the workgroup. Installation criteria and program options can be defined and packaged from a central location ensuring uniform installation and operation of user workstations. In addition, administrators can receive alerts when viruses are detected on users machines.

Requirements:

1. Windows 95, Window 98 or Windows NT 3.5 or greater
2. Exchange client (aka. Windows Messaging, Outlook, or Inbox)
3. Outlook 97, 98 , 2000

(Note: Outlook '98 must be configured to operate in Workgroups or Corporate mode. Outlook '98 Internet Mode Only (IMO) and Outlook Express are not supported.)

Nemx Messenger

What is the Nemx Messenger series of products?

The Messenger series of products for Exchange (a.k.a. Windows Messaging and Outlook) and MS Mail provides individuals with mail and news services commonly found within the Internet or corporate network through the familiar graphical interface of Microsoft's Mail clients (Exchange and MSMail). All user interaction to these network facilities are performed within the mail client in the same fashion that local mail is processed. In other words sending and receiving mail or news to the network is identical to sending and receiving a message locally. No special encoding of recipient names is required and all received mail is properly tagged for easy replying. Attachments may be added for mail forwarded to the network and any attachments received from the network are contained within the body of the received message as an icon.

Office Messenger

The Office mode is a cost effective Internet Email connectivity solution for Exchange (aka Inbox, Windows Messaging, and Outlook) and Microsoft Mail based networks. Combined with the standard Workgroups Postoffice (which comes free with Windows, Win95 and Windows NT) or the full blown Mail Server, Nemx's Office Messenger provides your internal mail users with a seamless Internet Email solution. Find out how you can put Nemx's Office Messenger to work for you.

Personal Messenger

The Personal mode provides the individual user with Internet Email connectivity using the familiar Microsoft Mail or Exchange interface. Now you can view your internet mail with your local mail, all from one application. Find out how you can connect to Internet Email today with Nemx's Personal Messenger. {link to PersonalMessanger_FSH.doc}

Internet News

Internet News for Nemx Messenger provides users of Nemx Messenger{link to OfficelMessanger_FSH.doc} access to an Internet News server (USENET). Mail users can subscribe to discussions on various subjects, receive news articles, post responses and create news articles through either the Office or Personal versions. Find out how to connect to Internet News services today with Nemx Software Corporation's Internet News {link to InternetNews_Messanger_FSH.doc} option.

Internet Remote

Internet Remote for MS Mail acts as a POP3 server, enabling mail programs like Eudora or Nemx's Personal Messenger access to local MS Mail or Exchange mailboxes. For Personal Messenger users, this lets them manage all mail from within a single mail client whether they are in the office or on the road. Internet remote is only available with Office Messenger.

Nemx Messenger - FAQ

What do we support?

Installation

Errors

1. Error Logs
2. Winsock Error Messages link to http://www.sockets.com/err_lst1.htm#ErrorDescriptionList
3. MAPI Error Messages (e.g. 000000xx)
4. MAPIX Error Messages (e.g. 800xxxxx)

Installation

Download the latest version of Nemx Messenger here. Nemx Messenger {link to NemxMessenger_Product_Download_info.doc}

Run the executable to start the installation process

Once the installation is finished, you have the option of running the configuration wizard. This is recommended for easy setup.

Using the Configuration Wizard

You first have the choice of either Office or Personal Mode. Both installations are basically identical.

This should complete the installation process for Office Mode.

** NOTE: To create the profile complete the following steps.

1. Open up the Control Panel
2. Select Mail and Fax
3. Click on the Show Profiles button
4. Click on the Add button
5. Choose the appropriate Mail Post Office Server and deselect the others
6. Enter the profile name "inetgw" without the quotation marks.
7. Click on Finish and the profile should be created.
8. In the pull down menu below the profile listings, select inetgw as the profile to start Microsoft Windows Messaging.
9. Then close the Mail and Fax.

Installation of Client Support:

Once this has been completed, you must distribute the client support from the Server.

This is done by using the Config | Distribute Client Support Menu option. This will send a message to the clients which will then enable them to send mail across the internet. Once the mail arrives at the client, they must run the executable in the message. This is done by clicking on the icon in the message. This will install the client side of the application. It will try to close down all mail applications. However, if it can't you should do it manually. You should also close down Microsoft Word 97 as it automatically logs on to the mail system. If it still can not complete its task, you can do a Ctrl-Alt-Delete and kill all tasks which are using the mail applications. The program should then be able to proceed with its installation. If for some reason, it can not, then you can do the following Manual Installation.

Manual Installation of Client Support

MS Mail Windows users:

Copy INETSPL.EXE, INETMSM.DLL, INETMSN.DLL, INETRMT.EXE, and INETMSR.DLL to the Windows directory of the client machine or to a shared directory which everyone has access. Once copied, each user must run INETSPL.EXE once to perform the initial configuration of the Internet Spooler.

MS Mail NT users:

Copy INTSPL32.EXE, INTMSM32.DLL, and INTMSN32.DLL to the WinNT/System32 directory of the client machine or to a shared directory which everyone has access to. Once copied, each user must run INTSPL32.EXE once to perform the initial configuration of the Internet Spooler.

Exchange Win95/NT users:

Copy NASXPL32.DLL, NASXPL.INF, and MERGEINI.EXE  to the Windows\System (Win95), WinNT\System32 (NT 4.0) directory of the client machine or to a shared directory which everyone has access to. Once copied, each user must run MERGEINI NASXPL.INF -m -q once (locally or from a networked drive) to perform the initial configuration of the Exchange System. After this step, an Exchange profile can be modified to include the "netApp Systems Internet Series" service. Exchange Profile management is performed in the "Mail and Fax"(Win 95) or "Mail"(WinNT/95) Control Panel applet.

Nemx Messenger (Client) - Frequently Asked Questions

Table of Contents

1. Incoming mail has Inet Gateway as name instead of the name of the originator.
2. Getting an error when installing Nemx Messenger Client
3. Can't locate configuration message when running the client installer
4. Errors when opening Exchange/Outlook/Windows Messaging
5. Getting an error message saying "MAPI Spooler has exited unexpectedly"
6. Sending mail messages to Personal Groups under MS Mail

1. Incoming mail has Inet Gateway as name instead of the name of the actual originator.

Why does "Inet gateway" show up on the from: line instead of the name of the originator. What do I need to do to install the spooler on a machine running Exchange or to check that it has been installed?

You need your email administrator to send you the client configuration utility. Once you receive this in your inbox folder, open the message, double-click on the INETCINS.EXE icon. This can not be forwarded from another user, it has to come from the server.

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2. Getting an error when installing Nemx Messenger Client

Depending on which services that you are running in the exchange client, it may take more than thirty seconds to close down. Try hitting the "Yes" button to continue. The mail spooler is most likely still running. Office 97’s version of Word, automatically logs in to the mail system, so this application might also cause this problem. You can close down applications manually by hitting Ctrl-Alt-Delete in both Win95 and WinNT and in WinNT choosing the Task Manager, followed by the Processes Tab. If MAPISP32.EXE is still running, then terminate applications running until it is no longer there. If after terminating all applications except the install, MAPISP32.EXE is still running, you should do a manual install .

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3. Can't locate configuration message when running the client installer.

Did you send the configuration message from the server, or did you either forward it or copy it from another user. The configuration message has to be sent to the individual users from the server.

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4. Errors when opening Exchange/Outlook/Windows Messaging

You are getting the following error:

3.0 Inet; Checkout for Remote; Mode 6; Inetmsr.dll.

This also appears each time a menu item is selected.

This problem is easily fixable by deleting the msmail.ini file which is in your windows directory.

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5. Getting an error message saying "MAPI Spooler has exited unexpectedly"

This error message is caused by a badly formatted message arriving at the client.  This causes Exchange Clients to crash.  If you are getting this error, then you will need to upgrade you current version of our software to at least version 3.0.13.  Once you have this or a later version of our software installed, you should redistribute the client message to the client receiving the error message.  In the case that you are having problems with the Automatic installation, you can either do the manual client installation or copy the new version of the NASXPL32.DLL file from the Inet\Spooler directory to either the Windows\System directory (if using Windows 95) or the WinNT\System32 directory (if using NT 4.)

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6. Sending mail messages to Personal Groups under MS Mail

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Nemx Messenger (Server) - Frequently Asked Questions

Table of Contents

1. Get the message "The evaluation code is invalid" or "The evaluation code has expired"
2. On starting and running the Server program, get the following messages.
3. Mail System (MAPIX) Logon failed (rc = 80040111), will retry in 1 minute
4. Mail System (MAPIX) Logon failed (rc = 80040605), will retry in 1 minute
5. Windows 95 locks up after hanging up the modem
6. Messages are getting stuck in the Outbox of Exchange
7. MAPI spooler not found
8. Undeliverable Mail, no local users. Messages are being delivered to the administrator.
9. Return Address for a particular user is incorrect.
10. Unresolved/Ambiguous name in the Status Window
11. The Dialup Networking does not see all my dial up connections.
12. Losing connection to post office when connecting with Win95 DUN
13. Command Excution before, during, and after dialup
14. Unable to Process Inbox Message(Invalid Gateway Request)
15. User Messages are being deleted on the server where Messenger is running
16. Unable to send mail to local user (rc = 13) Message left in Inbox
17. System Administrator Message left in Inbox
18. Unable to send Internet mail, while receiving is Okay
19. TM_Serve using huge amounts of CPU Time
20. "Runtime error 202 at xxxx:xxxx"
21. MAPIX Logon failure (rc=80040154)

1. Get the message "The evaluation code is invalid" or "The evaluation code has expired"

The product has detected an improperly installed evaluation copy.

Give us a call or email us and we can give you an updated to codeword to continue your testing with.

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2. On starting and running the Server program, get the following messages in the Status Window.

The error 91 is failure to connect with the dialup networking component within 6 attempts.

If you are continually getting this error, then try manually starting the dialup access to see if you can connect without any user intervention. If you are getting prompts, then this will be the reason for the error.

The 10048 error is due to another application listening to port 25, the SMTP port. This could be another application or ourselves from a previous session that abnormally terminated. If you are not using the SMTP channel, you can disable this via the services dialog, which is accessible from the Config | Office mode dialog

This 10048 error is due to another application listening to port 110, the POP port used in the remote option. Again, this is probably due to some other application listening to the same port or ourselves if we abnormally terminated the last time. You can disable this in the Config | Office Mode | Services dialog box.

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3. Mail System (MAPIX) Logon failed (rc = 80040111), will retry in 1 minute.

There are three possibilities here:

1. There is no exchange profile defined for our gateway.. To do this open up the control panel | Mail and Fax, and then push the Show profiles button. If the InetGW profile does not show then Add a new profile with that name. To add a new profile in MSMail or Exchange Server, do the following:
• Select the type of service to be used. Then hit the Next button.
• Give the profile the name InetGW. Then hit the Next button.
• Give the path name to your post office on the server. Then hit the Next button.
• Select your name from the list available, if your name is not there, get your administrator to add yours. Then hit the Next button.
• Type in your password. Then hit the Next button.
• Select your personal address book. It is recommended to change the name from mailbox.pab to something unique like Inetgw.pab. Then hit the Next button.
• Select your personal folders. It is recommended to change the name from mailbox.pst to something unique like Inetgw.pst. Then hit the Next button.
• If you want to start Exchange when you boot up, select "Add Exchange to the Startup group" otherwise, select "Do not add Exchange to the Startup group." Then hit the Next button.
• You are now done, then hit the Finish button
2. There is a problem with the InetGW login. First, go into the Control Panel | Mail and Fax | Show profiles and set the default profile to Inetgw. Then try logging into exchange using the InetGW profile. You should be able to get in with no prompts. If you do have prompts, you will have to update/modify the profile to correct the errors.
3. The password in the Config | Office Mode of the Internet Server may be incorrect.

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4. Mail System (MAPIX) Logon failed (rc = 80040605), will retry in 1 minute

This is a major problem. This error occurs because the Mail API can not be initialized. If you are getting this error, delete the profiles in the Control Panel | Mail or Mail & Fax | Show Profiles icon. Then uninstall Microsoft Exchange. Reinstall it and add the profiles back in.

5. Windows 95 locks up after hanging up the modem

There is a known intermittent problem with Microsoft's Win95 where Win95 hangs while disconnecting from an ISP when using the Dial-up Networking.

There are 2 possible workarounds, provided that you don’t also use your PC on a LAN using Netbios over TCP/IP.

Preferred:

1) In Control Panel, Network TCP/IP, Properties, WINS Config

If the above does not help try:

2) Rename file C:\WINDOWS\SYSTEM\VNBT.386 to something else e.g. OLD_VNBT.386)

You should restart Win95 after applying either change to make sure it takes effect.

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6. Messages are getting stuck in the Outbox of Exchange

There are two possibilities: either Inet GW is not defined or it is ambiguous (defined more than once.)

The way to check which it is; is to do the following:

1. create a new piece of mail, sending it to the Inet GW user. (Type in the name on the TO: line.)
2. hit the check names button.

If it is unresolved, you have to go and create the Inet GW user in the post office address book.

If it is ambiguous, check all the address books for multiple entries of the Inet GW user. If you find multiple entries, you should delete the entries out of all the address books except the main post office list.

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7. MAPI spooler not found

When exchange starts up, you get an error dialog coming up stating "MAPI spooler not found."

The problem here is that MSMail was install at one time on this machine, but remnants are still around, causing the Nemx Spooler to look for it.

This is a registry problem. It can be resolved by running the regedit program supplied with Windows 95 and Windows NT.

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8. Undeliverable Mail, no local users. Messages are being delivered to the administrator.

The problem here is that the addresses in the message do not contain either the main domain name or any of the alternates. This usually occurs when somebody is subscribed to a mailing list.

The first thing to check is that your domains and any alternate domains are spelt correctly.

If this is not the case, then the solution to this problem is to add a couple of lines into the TCPMDLW.INI file which is in your main windows directory.

The mailing list is a slight problem since it comes in and is to be delivered to many people who are not at the site. This problem can be overcome by changing the TCPMDLW.INI file.If you are getting undeliverable mail no local users, then This is how you would alter it:

1. First off, look in the TO: or CC: or FROM: field for the person that it is supposed to be going to.
2. In the INI file, add a mailing list section like the following:

An example is the following header.

The Mail List Identifier is in this case can be either the Internet name, MAPI-L@PEACH.EASE.LSOFT.COM, the Friendly Name MAPI Developers Forum, or both as seen in the To: field above. Therefore, the code in the TCPMDLW.INI file would look like this.

[Mailing Lists]

MAPI Developers Forum <MAPI-L@PEACH.EASE.LSOFT.COM > = jsmith; fjones; etc...

or

MAPI Developers Forum = jsmith; fjones; etc...

or

MAPI-L@PEACH.EASE.LSOFT.COM = jsmith;fjones; etc...

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9. Return Address for a particular user is incorrect.

This is caused by the friendly name in the user aliases being different from the name in the post office. This can be corrected by making sure that the two names in the post office list and the User Aliases match exactly. If they don't, we guess at the email address by combining the first name in the user aliases and the domain name.

If you want a different return address for a specific user than what we normally generate, you can do this by adding the following to the TCPMDLW.INI file which is in the main Windows directory.

[Return Addresses]
user1=user@newaddress.net
user2=xxxx@abc.net
...

If you have multiple post offices and you wish to have a different domain name based on the post office, this can be done by adding the following to the TCPMDLW.INI file which is in the main Windows directory

[MS Post Offices]
Nemx/Corporat=xxx.net
Nemx/Develop=yyy.net

This is of the form Network/Post Office Name = Domain Name

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10. Unresolved/Ambiguous name in the Status Window

In the status window, it will also tell you if the error is in the user aliases or in the POP account definitions. To correct this problem, you would go to the Config | Office Mode, and then to either the User Aliases or POP account dialog box.

Hit the Verify button once this is done to determine if the names are Unresolved or Ambiguous.

1) Unresolved: you would correct the spelling there.

2) Ambiguous: This error occurs when there are multiple names which resolve to different addresses. To correct this error, you would make the names unique.

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11. The Dialup Networking does not see all my dial up connections.

This is due to a limitation with Dialup Networking. For some reason, it won't let us see any connections greater than 20 characters. The solution to this is simply to shorten the name of the connection.

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12. Losing connection to post office when connecting with Win95 DUN

If your post office is on a Netware server, when DUN is launched, there is a dialogue box that pops up stating the the Netware connection will be temporarily disabled while modem dials; This is ok since the DUN is successful. However, automatic dialup to retrieve email (unattended) is required; user does not want to click ok everytime dialogue box comes up.

Go into the ServerTypes tab in the DUN connection and uncheck the Logon to Network option. Also, uncheck the NetBEUI and IPX/SPX options in the same dialog.

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13. Command Excution before, during, and after dialup

The Internet Server can be configured to launch command strings at various points in its operation,
namely start-up, termination, connecting to the Winsock, idle detection, and SMTP ready to accept
mail. The facility is primarily intended to setup and disconnect dial connections, however it is not
limited to only those functions.

To configure a command, edit the TCPMDLW.INI file found in your windows directory and add any of
the following lines to the [Server] section.


ConnectCmd = command string
IdleCmd = command string
StartCmd = command string
StopCmd = command string
SMTPINCmd = command string


For example:

ConnectCmd = RASDIAL myconnection
IdleCmd = RASDIAL myconnection /disconnect
SMTPINCmd = finger user provider.com

This would invoke NT's RAS dialup facility to connect to your service provider when the Internet Server
is about to go on-line and would then instruct RAS to break the connection once the Internet Server
has detected it is idle.

This example is for illustration purposes only. To use RAS, the Dialer Setup dialog would be the
method to activate RAS.

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14. Unable to process Inbox Message (Invalid Gateway Request)

This error is someone sending mail directly to the Inet GW user or caused by corruption of the header of the message. There are a couple of things that can be done.

1. There is a problem with the connection to the post office. As such the mail being sent to the local users is being returned to Inet GW. Send a regular message to a local user and await the response back from your "System Administrator." Inspect the message and determine the cause of the error.
2. Log into MS Mail using the Inet GW user or into Exchange using the Inet GW profile. Check the Inbox for messages. If you find messages in here, then move them all to another folder, and bring them back into the Inbox one by one until the offending message has been found. It will usually be the first one in the list. Either delete the offending message, or forward it back to the sender saying that you had problems with the header of the message
3. Go into the Config | Office Mode dialog. What is the name of the local administrator? If it is Inet GW, then change this to another user who can forward all the mail to other users manually.

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15. User messages are being deleted on the Server where Messenger is running

If you are using Exchange (which is now standard with NT/95), then the Exchange profiles are probably sharing the same post office and address books.

1. Go into the Control Panel, then hit either the Mail or Mail and Fax Icon
2. Hit the show profiles button. Select the Inet GW profile (if this is one of the mailboxes with the problem, otherwise choose the one with the problem), and hit the properties button
3. Select Personal Folders and hit the Properties Button. Make sure that the file name in the Path edit box is unique. Then Hit the OK Button
4. Select Personal Address Book and hit the Properties Button. Make sure that the file name in the Path edit box is unique. Then Hit the OK Button

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16. Unable to send mail to local user (rc = 13) Message left in inbox

This error is caused by an attachment which is too big or has been lost.

1. Check the amount of Hard Drive space available on both the post office machine and the local user machine
2. Make sure that the temporary directory in the Config | Message options menu is a valid directory.

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17. System Administrator Message left in Inbox

This error is caused by a message which is in the Inbox due to the fact that it couldn't be sent to the Post Office because it was either busy or in use.

To solve this problem

1. Close Nemx Messenger
2. Start either the MS Mail or Exchange Client and log into the InetGW mailbox/profile
3. Open any messages from the System Administrator and hit the resend button.

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18. Unable to send Internet Mail, while receiving is Okay

If you are using Exchange/Outlook/Windows Messaging which is standard with NT/95 then

Make sure that the InetGW profile is ponting to the Inet GW user.
Go into the Control Panel | Mail/Mail and Fax | Show Profiles. Select the correct profile, and hit properties. Select either Microsoft Mail or Exchange Server and hit the properties. Select the Logon Tab and make sure that the correct Inet GW user is there along with the passowrd.

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19. TM_Serve using huge amounts of CPU time

This is again caused by a bad message.

With Messenger down, open MS Mail/Exchange using the Inet GW User or InetGW profile and move all the messages from the Inbox to another folder. Restart TM_Serve and see if the same is happening with the CPU time. If not, move the messages back into the Inbox one by one until you discover which message is corrupt. Either delete this message or forward it to the receiver.

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20. "Runtime error 202 at xxxx:xxxx"

This error is most often caused by the Trumpet Dialer. It is a known problem with the dialer that this error can be produced.
The way to get around it is to remove all tracing with the Trumpet program. This should solve the problem.

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21. MAPIX logon failure (rc=80040154)

This error seems to occur on certain installations of Inbox and Windows Messaging.   The error is actually class no registered.  Reinstalling these doesn't seem to work, however installing Outlook 97 does solve this problem.

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Nemx Messenger - General Errors

1. Messages are being received by other Internet users, but truncated.
2. Attachments received as 1.att.
3. Getting multiple mail messages delivered to each user.
4. Long delay when sending mail
5. Getting an error as follows "Error with POP Account definition ..."

General Errors

1. Mail messages are being received by other Internet users, but the text is truncated

Truncation is a combination of the way we send the mail and the particular email client receiving the mail. We can handle this in one of three ways but again this depends on the receiving client.

2. Attachments received as 1.att.

Any attachments received as 1.att are text messages which exceed the 32K limit of MS Mail.  This can be set smaller by altering the TCPMDLW.INI file with attachtextsize=24000 for example.  This quite often occurs when receiving attached files which were uuencoded for transmission.  We send these messages as plain text if the headers aren't properly formatted, and if they are bigger than the 32KB or specified size, then we send these messages as 1.att for example.  We shall hopefully be supporting these long file names etc. soon.

3. Getting multiple mail messages delivered to each user.

When receiving messages addressed for more than one person in the same domain, the message appears as many times as there are addresses in the users Mailbox.

This is due to the fact that your ISP has multiple messages in its queue, as each address was handled separately by the ISP's SMTP gateway.

4. Long delay when sending mail

This error is easily fixable. It is usually related to the "Check for new Mail" setting on the mail client. Lower the time to one minute or so, and mail should leave faster.

5. Getting an error as follows "Error with POP Account definition ..."

This error most often comes from having both Personal mode and Office mode enabled.  The best solution to this is to disable Personal Mode.

Nemx Messenger - Error Logs

These are incredibly useful when it comes to debugging problems with Nemx Messenger. The most valuable one is the TCP/IP log. This tool is mainly used by the Tech Support people and Programmers at Nemx. If you have a problem, the best way to go about resolving it is to log the error, and then send the file to us. This is how you would go about creating the log files.

There are two ways of starting the error logs. The first is the easiest.

1. If you are already in the Internet Server, Pull down the Monitors Menu, and choose the Monitor that you wish to view. This will pop up the Monitor that you selected in the window. You can then choose from the same menu to either log to file, or dump to file. Log to file continually records everything that goes on about the Monitor; whereas dump to file copies whatever is in the Monitor into a file. These settings are not permanent, a restart of Nemx Messenger will disable logging.
2. To Permanently log, in the TCPMDLW.INI file, you should create a section called Monitors if not already there. This is done by adding the following to the file.

The Error and Status logs can also be logged in the same fashion. They are however started automatically when the Internet Server is turned on. The are however, not logged. You can make them logged however, by either the first way above or by the second using the following commands under the Monitors section.

The filenames that the logs are contained in are called:

• tcpip.log
• error.log
• status.log

These will be found in the main Inet directory.

Nemx Messenger - MAPI Error Codes

MAPI_USER_ABORT 1

The user has hit the cancel or close button during a prompt.

MAPI_E_FAILURE 2

General/Unknown Failure.

MAPI_E_LOGON_FAILURE 3

There has been a problem in the logon sequence to the Mail system.

MAPI_E_DISK_FULL 4

The hard drive which is saving the messages has run out of disk space. Free some space on your local machine and/or on the post office server.

MAPI_E_INSUFFICIENT_MEMORY 5

The computer has run out of both memory and/or virtual memory. Either close some applications or add more memory.

MAPI_E_ACCESS_DENIED 6

Not authorized for this type of action.

MAPI_E_TOO_MANY_SESSIONS 8

Too many mail sessions are active, close some applications.

MAPI_E_TOO_MANY_FILES 9

Too many files are open or are being accessed on this machine. Close some applications.

MAPI_E_TOO_MANY_RECIPIENTS 10

MAPI_E_ATTACHMENT_NOT_FOUND 11

The location of a mail attachment can not be found or accessed.

MAPI_E_ATTACHMENT_OPEN_FAILURE 12

There was an error opening the attachment due to either memory or disk space.

MAPI_E_ATTACHMENT_WRITE_FAILURE 13

There was an error writing the attachment due to a lack of either memory or disk space.

MAPI_E_UNKNOWN_RECIPIENT 14

The user is not defined within any of the address books.

MAPI_E_BAD_RECIPTYPE 15

Internal Error.

MAPI_E_NO_MESSAGES 16

Internal Error.

MAPI_E_INVALID_MESSAGE 17

Internal Error.

MAPI_E_TEXT_TOO_LARGE 18

Text of the message is too big.

MAPI_E_INVALID_SESSION 19

Internal Error.

MAPI_E_TYPE_NOT_SUPPORTED 20

Internal Error.

MAPI_E_AMBIGUOUS_RECIPIENT 21

Recipient of the mail message is defined more than once.

MAPI_E_MESSAGE_IN_USE 22

Internal Error.

MAPI_E_NETWORK_FAILURE 23

The connection to the Post Office is not active.

MAPI_E_INVALID_EDITFIELDS 24

Internal Error.

MAPI_E_INVALID_RECIPS 25

Internal Error.

MAPI_E_NOT_SUPPORTED 26

Internal Error.

Nemx Messenger - MAPI Error Codes

MAPIX Error Codes

rc=80000002 or -2147483646

rc=80000003 or -2147483645

rc=8004010F or -2147221233

1. The name of the attachment could be messed up.  Go to Config | Message Options and select Enable with Prompt while downloading the message and then reenable automatic decoding.
2. This could also be something to do with attachments and being unable to find the name.  Ask when it occurs, is it after seeing received subject=...  Get a tcpip log. 
3. MAPI.DLL and MAPI32.DLL are either missing, corrupt, or the wrong version. 

rc=80040107 or -2147221241

rc=80040111 or -2147221231

rc=80040119 or -2147221223

rc=80040600 or -2147219968

rc=80040605 or -2147219963

rc=8007000E

NEMX Messenger

Installation and Configuration of Internet Personal

Contents

Installing the Software: {anchor down document}

Configuring the Spooler: {anchor down document}

How to Quick Check the Spooler: {anchor down document}

Configuring the Server: {anchor down document}

Quick check of the Server: {anchor down document}

Step 1 - Installation of the software

Step 2 - Configuration of the Spooler

Step 3 - Quick Check of the spooler

Step 4 - Configuration of the Server

Back to Internet Personal Fact Sheet

Installation and Configuration of the Office Version

Contents:

• Installing the Software
• Configuring the Internet Server
• Creating a new MS Mail user
• Starting the Server
• Entering your Registration Number
• Selecting Config/Internet Default from the Menu
• Selecting Config/Auto Download
• Selecting/Office mode
• Defining the Association between local MS Mail Users and the Network
• POP Server Access (optional)
• Usnet Acess (optional)
• Remote Acess (optional)
• Quick checking the Server
• Distributing of the Internet Spooler to the MS Mail Users.
• Configuring the Internet Spooler on the MS Mail Clients
• Quick checking the Internet Spooler

Step 1 - Installation of the software

1. Run the installation program INSTALL.EXE.

Step 2 - Configuration of the Internet Server

• John Smith
• jsmith
• john
• Jane Doe
• jane

1. Press "Add"
2. Enter the name of a news group and select OK
3. Press "Subscriber"
4. Enter the MS Mail name of a user (or dist. list) who is to receive the news articles and press OK. Repeat this step for all subscribers of this news group.
5. Press OK.

Step 3 - Quick check of the server.

Step 4 - Distribution of the Internet Spooler to the MS Mail users.

Step 5 - Configuration of the Internet Spooler on the MS Mail clients

Step 6 - Quick Check of the Internet Spooler.

Fact Sheets

Internet News - Fact Sheet

Internet News for MS Mail provides users of Internet Personal {link to PersonalMessenger_FSH.doc} or Internet Office {link to OfficeMessenger_FSH.doc} access to an Internet News server (USENET). Microsoft Mail users can subscribe to discussions on various subjects, receive news articles, post responses and create news articles through Internet Office and Internet Personal

Internet Remote - Fact Sheet

Internet Remote is a option to the Office mode of the Internet Series for Microsoft Mail and creates a POP3 server interface to the MS Mail post office. When enabled, POP3 mail programs like Eudora or Internet Personal for MS Mail can be given access to their local MS Mail mailboxes from anywhere on the Internet, making this a good solution for "out of office" employees. For Internet Personal users, this lets them manage all mail from within the MS Mail client whether they are in the office or on the road.

Messaging Services:

• Access to your MS Mail Inbox from the Internet
• Receipt of local or Internet generated mail
• User selectable deletion options for the Inbox
• Full attachment downloading and execution

Office Messenger - Fact Sheet

Nemx's Office Messenger is a SMTP gateway solution for the Microsoft Exchange (a.k.a. Windows Messaging and Outlook) and Microsoft Mail (MSMail) environments. In addition to the SMTP interface, Office Messenger can manage multiple remote POP3 mailboxes, forwarding mail to the particular owner of the remote POP mailbox or determining the local mail recipient of each mail message within the POP mailbox .

No expensive Postoffice upgrades are required as Office Messenger operates with the Workgroup Postoffice that comes free with Windows 95/98, Windows NT, Windows for Workgroups,  or the Microsoft Office suite. Only one Office version is required to service all users and this need not be a dedicated machine. However for performance and availability reasons a dedicated machine is recommended.

Client support is provided for the Exchange Clients including Outlook 97 and 98, and the MSMail clients. Outlook '98 must be configured to operate in Workgroups or Corporate mode. Outlook '98 Internet Mode Only (IMO) and Outlook Express are not supported.

Download the production version of Nemx Office Messenger.

Requirements:

• Windows 3.1 or greater, or
• Windows 95, Windows 98 or
• Windows NT 3.5 or greater
• Winsock 1.1 or greater is only required for the Internet Server machine

Not required:

• MS Mail Gateway
• No Post Office upgrade. The standard Post Office that comes with Windows for WorkGroups is sufficient

Features:

• Simple Mail Transfer Protocol (SMTP) support for inbound and outbound mail
• Post Office Protocol V3 (POP3) support for inbound mail retrieval for selected users
• Network News Transfer Protocol (NNTP) support for receiving and posting USENET news
• Can service multiple MS Mail users from a single machine
• Redirection of mail to multiple MS Mail local users from a single POP mailbox
• Can be shared in multiple post office configurations at no extra costs
• Inbound distribution list support (i.e. all@abc.com)
• Admin./Postmaster support for non delivery reports (NDR)
• Automated client s/w distribution mechanism to ease roll-out of functionality to end users
• User selectable encoding scheme (Mime or UUencode)
• User definable signatures
• Internet menu item on the MS Mail menu bar for easy access to options (MS Mail client only)
• MAPI / SMI support for both outbound and inbound mail

Check out our online installation manual to see how easy it is to install and configure Nemx's Office Messenger.

Ready to try before you buy ? Download the latest release of Nemx Messenger for Exchange or MS Mail. When you're ready to make your purchase click here for Nemx Software's competitive pricing!

Personal Messenger - Fact Sheet

Personal Messenger is a set of POP3 and SMTP drivers for the Exchange, Outlook, and MS Mail clients, enabling a single user to send and receive mail from within their local mail environment.

Exchange, Windows Messaging, Outlook, MSMail configurations are supported.

Requirements:

• Windows 3.1 or greater, or
• Windows 95, or
• Windows NT 3.5 or greater
• Winsock 1.1 or greater

Features:

• Post Office Protocol V3 (POP3) support for inbound mail retrieval
• Simple Mail Transfer Protocol (SMTP) support for outbound mail
• Network News Transfer Protocol (NNTP) support for receiving and posting USENET news
• supports a single user environment (single MS Mail mailbox)
• handles multiple POP remote mailbox from within standard MS Mail inbox
• user selectable encoding for attachments (mime or UUencode)
• mail retrieval can be scheduled at various time intervals
• definable idle time-out detection with dialup disconnect and subsequent reconnect
• user defined signatures
• Internet menu item on the MS Mail menu bar for easy access to options
• MAPI / SMI support for both outbound and inbound mail

Check out our online installation manual to see how easy it is to install and configure Personal Messenger.